Refund policy

Refund Policy

Every canvas is printed and stretched to order just for you. We want you to love it, so we offer 30-day returns.

Returns (30 days)
If you're not happy with your canvas, you can request a return within 30 days of delivery. To be eligible, the canvas must be in the same condition you received it, undamaged and securely packed, ideally in its original box. Return shipping is paid by the customer.

To start a return, email us at info@azartprints.com with your order number. We'll reply with return instructions. Items sent back without first requesting a return will not be accepted.

Once we receive and inspect your return, we'll issue a refund of the item price to your original payment method.

Damaged or defective items
If your canvas arrives damaged or has a printing defect, we'll make it right at no cost to you. Contact us at info@azartprints.com within 30 days of delivery with your order number and a clear photo of the issue, and we'll send a free replacement or issue a full refund to your original payment method.

A note on color
Colors can look slightly different on screen than on the printed canvas, depending on your monitor or device settings. This isn't considered a defect. If the colors aren't what you expected, our standard 30-day return applies, with return shipping paid by the customer.

Order changes and cancellations
If you need to change or cancel your order, contact us as soon as possible. We can adjust or cancel orders that haven't yet entered production. Once production begins, we can't make changes.

Questions
For any questions, email us at info@azartprints.com.